Refund policy

All Sales Are Final

Due to the nature of wellness products and transdermal patches, all sales are final. For health and safety reasons, we cannot accept returns or issue refunds once an order has been placed.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us at support@thepatchmethod.com within 7 days of delivery.

Include your order number, a description of the issue, and photos if applicable.

Order Processing & Shipping

Orders are typically processed and shipped within 3–7 business days.

Shipping times may vary depending on carrier delays, high order volume, or holidays.

You will receive tracking information via email once your order has shipped.

Lost or Delayed Packages

We are not responsible for shipping delays once the carrier has accepted your package.

If your tracking shows a package as delivered but you did not receive it, please first check with your local carrier or neighbors.

If your package is confirmed lost, please reach out to us and we will assist you in filing a claim with the carrier.

Cancellations & Refunds

Orders cannot be canceled or refunded once they have been placed.
Please double-check your order details before submitting payment.

Customer Commitment

We are committed to your satisfaction and stand by the quality of our patches. While refunds are not offered, our team is here to ensure you receive the products you ordered in excellent condition.